Terms and Conditions
General
Colossal Store (hereinafter, CS), with CIF B70732862 and registered office at Calle Amadeo Arias, 10 (47014, Valladolid), provides its online services through the website www.colossalstore.es. As a result of using the CS website, the user agrees to be bound by these conditions of use, as well as the privacy policy, the return policy and the cookie policy. Any use of the website will imply acceptance of these conditions of use.
All new information, promotions or services offered from now on on the CS web portal will be subject to these conditions of use. CS reserves the right to modify, delete or update these conditions, always mediating prior and adequate communication on the web portal. www.colossalstore.es.
Hiring of services and purchase of products
The items offered on the CS web portal can be purchased by the user without prejudice to the fact that their brands belong to their respective owners. The purchase of products on the web portal will imply the admission of the age of majority of the user in his place of residence, and the tacit consent of use by all those with whom he shares his access credentials.
CS admits the use of secure payment methods, through bank cards or PayPal, in order to formalize the purchase-sale contract derived from the provision of the service. This implies that, once the transaction is completed, CS undertakes to send the merchandise to the route specified by the user in the purchase details, in exchange for payment through the aforementioned secure payment methods and the tacit acceptance of these conditions of use.
By completing the purchase, the user agrees not to use the products purchased on the CS web portal for illegal or illicit purposes, and not to violate any legislation in force in their place of jurisdiction.
Availability, prices and cancellation of the service
CS is not responsible for the accuracy of the information contained in its web portal. The information provided in www.colossalstore.es It is of a general nature, so that, in the event of not making specific inquiries about the availability, characteristics or price of the products, the user accepts the contracting of the service at his own risk.
CS reserves the right to modify the content that is uploaded to its web portal without the need for prior communication, provided that said modifications do not imply adjustments to the user's account, their information, their consent to use policies, or the policies enabled in the web portal. In this line, CS may modify its prices without prior notice, as well as discontinue its service if it deems it necessary.
Given the possible need to update the information of the products offered on its website, which affect purchases already made, CS undertakes to notify the client of said circumstance so that he can freely exercise his right of withdrawal on the purchase.
Likewise, CS reserves the right to cancel any purchase without prior notice or justification, due to damage to the product selected for purchase, lack of availability of the supplier or inventory, or errors in the information contained in the web portal.
CS does not guarantee in any case the correction of errors, especially those derived from the incorrect or imprecise use of the CS web portal in the purchase. Likewise, CS reserves the right to limit or prohibit the sale of its products and the provision of its services to any person, organization, jurisdiction or geographic region, as the case may be. In the event that CS cancels any sale or service, for example, due to suspected illegal use or redistribution, it will reserve the right to respond to the user regarding the reason for cancellation.
In order to provide the best service, the user undertakes to keep their information updated, in relation to billing, personal identification and payment information.
The user has the right of withdrawal during the 14 days after the completion of the purchase. To exercise this right, the user will send an email requesting the cancellation of the service within the aforementioned period to the address colossalstoretcg@gmail.com. In this case, the user will assume the cost of returning the merchandise.
Shipping terms and rates
CS will process the orders completed on its web portal once the acceptance of the payment is confirmed. Product arrival times are variable, and CS is not responsible for possible delays that occur in the process of transporting the merchandise. In any case, a transport period of between 2 and 7 days is estimated at the national level, reduced to 2-3 days in urgent shipments, and a period of 7 to 15 days at the international level.
Regarding the shipping rates, they obey the following scheme:
Region/Zone |
Fee |
Peninsula |
5€ |
Balearic Islands |
7€ |
Canary Islands |
12 € |
Ceuta and melilla |
|
Germany |
12€ |
France |
|
Belgium |
|
Netherlands |
|
Italy |
14€ |
Austria |
|
Czech Republic |
|
Slovakia |
14€ |
Slovenia |
|
Denmark |
|
Hungary |
|
Ireland |
|
Poland |
|
Croatia |
20€ |
Estonia |
|
Lithuania |
|
Latvia |
|
Sweden |
|
Bulgaria |
25,50€ |
Greece |
|
Romania |
|
Finland |
|
bosnian |
31€ |
Serbian |
At CS, we insist that arrival times are indicative, based on estimates that are not necessarily exact. Any setback may lead to the extension of the delivery period. For this reason, CS is not responsible for the possible delay in the arrival of the products contracted on its web portal.
Third party links
Some of the products or services offered on the CS web portal may contain information from or links to third party web portals. CS is not responsible for the possible procedures or responsibilities that the user carries out or acquires in the use of the portals of non-affiliated third parties. The veracity or accuracy of the content shown in said links will not be verified either.
Given that CS is not responsible for any damage or harm caused to the user when browsing web portals accessed through links enabled in www.colossalstore.es, we advise the user to be careful when browsing, making sure of the good faith and credibility of the information contained in third-party websites, and to understand the policies and practices of said third parties.
Obligations of the user: prohibited uses and applicable legislation
The registered user agrees to comply with the instructions contained in the terms and conditions of use. Once registered, the illegal use of the CS web portal is prohibited. Illicit use is considered for the purposes of the terms and conditions of use:
CS reserves the right to terminate the services contracted by the user in the event that the user engages in any of the aforementioned activities.
In everything else, the actions carried out by the user on the CS web portal will be subject to Spanish national law, in accordance with the provisions contained in the general contracting conditions, consumer and user protection legislation and civil legislation. in force in contractual matters.
Disclaimers
CS does not guarantee the performance of the service according to the specific needs of the user, nor is it responsible for the accuracy or veracity of the data contained in its web portal. Consequently, the use of the services provided by CS on its web portal may be interrupted from time to time, or be subject to error.
CS is exempt from damages or losses that the user may suffer for engaging in conduct contrary to the provisions of these terms and conditions of use. Likewise, it is exempt from liability for direct or indirect damages that the use of the web portal or its inability to use cause. Possible damages for use include those derived from accessing links contained in the CS web portal.
The user acknowledges and accepts the terms and conditions of use of the CS web portal from the moment they register. The communication of suggestions or incidents to the email address is allowed colossalstoretcg@gmail.com. In the event that the user does not agree with any of the website's policies or is not satisfied with the level of service, they will have no choice but to stop using the portal. www.colossalstore.es.
Changes to the terms of service
The user will be able to access the most updated version of our terms and conditions on this page. CS reserves the right to update its terms and conditions at any time, prior publication of the updates on its web portal.
It is the user's responsibility to review the terms and conditions set forth on this page periodically, exempting CS from the consequences that failure to review the terms and conditions of its web portal may imply.